Privacy Policy

The following policy governs Southco's collection and use of user information which may be collected when a user contacts and accesses our web site. Generally user information is collected in two ways. Information given to us by a user in order to permit the use of services offered by our Site, and information collected through the use of services offered through our Site.

Southco respects the privacy of user's information which may be collected when the user accesses our Site. Southco will not collect or use personally-identifying information (e.g., name, address, e-mail address, etc.) about a user except when knowingly and willfully provided by the user. This occurs, for example, when a user wants to access or benefit from the services offered through the Site. Use of services, such as CAD downloads, requires registration by the user which requires personally-identifying information to complete the registration. Users who do not log on to the Site or choose not to register will be identified by their internet protocol address.

Cookies are used on our website. Some cookies serve essential functions required for the proper function of the website and others collect aggregate and non-personal information, unrelated to a single, personally identifiable user. Information collected in this way is used by Southco in order to understand the number of users accessing our Site and what information about our services and products is of interest to Site visitors.

Information provided by users will be used solely to permit Southco to assess use of its Site, to provide service and user support and otherwise enhance customer service. Personally-identifiable information will not be used in ways to which the user has not consented. Southco will not share or sell personally identifiable information to any third parties for their use; however, third parties with whom Southco contracts to provide Southco its services, may use the information in marketing, product development or other business purposes solely for the benefit of Southco. Additionally, product inquiries may be passed on to third parties with whom Southco has contractual relationships in order to best respond to a user's product or service inquiry. Southco will share personally identifiable information in the event Southco is compelled by legal process to do so; in order to detect, prevent, or otherwise address fraud, security or technical issues; and/or enforce the Terms of Use of this Site.

In order to access certain areas of our website, and/or request materials, we may ask you to register by providing such information. When you register, you will select a USERNAME and PASSWORD, which we recommend you keep private to ensure that no one can use them in your place.

Upon occasion, we may contact you to inquire about your satisfaction with Southco products and services.

If you have any questions about your privacy, Southco's online security, or how we use information you give us, please contact our eService team at

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